Guide
What to expect from a mobile spa visit.
From your first request to the end of your visit, step by step.
Step by step
Six clear steps.
Request
Choose a service and length, add your ZIP code and send the date and time you would like.
We confirm
We check the schedule, assign a technician and send your final quote with any travel fee.
Pay your deposit
A secure payment link for your 20% deposit follows your approval.
Get confirmed
Once your deposit is paid, you receive a confirmation by email or text.
Your visit
Your technician arrives, sets up in a quiet spot and you settle in.
Afterward
No sink or water setup needed. A dry head spa uses no water or shampoo.
Get ready
What to prepare.
- A quiet spot with room to set up
- A comfortable seat
- Comfortable clothing
- A note about parking or building access
If you live in a building with a gate, elevator or limited parking, add a note to your request so your technician arrives on time. We also ask about allergies and sensitivities when we confirm your appointment.
Good to know
Money and scheduling.
A request is not a confirmed appointment. Your visit is confirmed after you approve the quote and your 20% deposit is paid. If you cancel at least 24 hours before your appointment, your deposit is refunded; with less than 24 hours’ notice, it is not. Travel is quoted by ZIP code and you see your exact total before you pay. Tips are never required.
Details are in our booking policy, cancellation policy and travel fee policy.
Questions
Good to know.
How far ahead should I request?
Send the date and time you would like and we will check the schedule. We confirm availability in your quote.
Can someone join me?
Yes. For more than a few people, use Request a group quote and we will plan one visit for the group.
Does a request confirm my appointment?
No. A request is not a confirmed appointment. We check the schedule, assign a technician and send your final quote. Your appointment is confirmed only after you approve it and your 20% deposit is paid.
Where do I see prices?
Every visit is quoted to fit you. The price depends on the service, the length of the visit, how many guests and where you are, so we confirm it personally. You see your exact total, including any travel fee, before you pay. See Services & pricing for what each visit includes.
How is the travel fee set?
It is based on your ZIP code. We tell you the travel fee when you contact us by email or phone, and it is shown in your final quote before you pay.
Where do you come to?
We serve Denver and Colorado communities within about 70 miles. The farther you are, the higher the travel fee. Add your ZIP code to the request and we will confirm whether we can come to you. See where we serve.
What do I need to prepare?
A quiet spot with room for us to set up, and a comfortable place to sit or lie back. We will ask about allergies and sensitivities when we confirm your appointment, so we can plan around them.
Is there anything about parking or access I should tell you?
If you live in an apartment or a building with a gate, elevator or limited parking, add a note to your request. It helps your technician arrive on time and set up smoothly.
Is a tip expected?
Tips are never required. If you would like to thank your technician, it is always appreciated.
What should I wear?
Comfortable clothing is best, so you can relax fully.
Is there an age requirement?
Our guests are 18 and older. Younger guests must be accompanied by an adult for the whole visit.
What about cancellations and payment?
A 20% deposit holds your appointment. If you cancel at least 24 hours before your appointment, your deposit is refunded. If you cancel with less than 24 hours' notice, the 20% deposit is not refunded. See our cancellation policy and payment policy.